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Best Auto Repair, Manassas

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If you could pick a late-night television celebrity to work on your car, there is a good chance his first name would be Jimmy. In a survey of more than 20,000 vehicle owners across the country, the results show that Jimmy Kimmel and Jimmy Fallon top the list, says the non-profit Car Care Council.

"[W]e thought it would be fun to ask vehicle owners which late-night TV host they would trust most work on their cars," said Rich White, executive director, Car Care Council. "As the results poured in, the two Jimmys were polling neck and neck, but in the end, Kimmel edged out Fallon for the 'most trusted to work on my car' title."

The survey, conducted by IMR Inc., an automotive market research company, polled over 22,000 vehicle owners throughout the country who were asked to choose which late-night celebrity host they would trust most to work on their car. The final results were as follows:

Jimmy Kimmel27.6%
Jimmy Fallon27.4%
Stephen Colbert19.6%
Trevor Noah14.3%
James Corden11.2%

"We appreciate IMR Inc. donating valuable space on their quarterly consumer auto maintenance study to help the Car Care Council draw attention to ... the benefits of regular vehicle care, maintenance and repair," said White.

Bill Thompson, president of IMR, commented, "We had a blast working with the council on this project. This was a really fun question to add for our respondents. Judging by the number who responded, they were eager to voice their opinion on their favorite late-night host. We watched the results as they came in nearly every day."

Celebrity preferences aside, the Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you?

Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

Source: Car Care Council


what our customers say

Top notch service. Will go to great lengths to ensure your vehicle is maintained to factory specifications and standards. Establishes a personal connection to their customers and can be easily reached regarding service. A great example: recently got 4 new tires and had heard a noise, Kevin told me to come by tomorrow and he immediately took the car out, identified it was simply a stuck rock. Moral of the story is he wasted no time to diagnose and identify a problem even that small, and get you back in your car as soon as possible. Your not going to find better service, guaranteed. I don't always leave reviews, but when this level of professional service is given, a great review is well earned. Will always be going to Complete Auto Center for service on my vehicles. Nobody makes it more painless and simple than Kevin.
P
, 02/25/2021

Took my car here after a failed safety inspection. Kevin gave me an estimate(hundreds less than the chain auto shop) then went above and beyond to make sure I was taken care of. Kevin is friendly, knowledgeable, honest and diligent. I've found a mechanic I can trust. I will be taking my cars here from now on.
R
, 02/25/2021

I needed my inspection and was worried by brakes would fail. Kevin was extremely helpful over the phone and when I brought my car in, he said the brakes did need replacing and he could do it that day! Price was below other quotes I had gotten and my car was done in just a few hours. These guys are fast and very friendly! You can't go wrong with Complete Auto Center!
R
, 02/25/2021

I came in yesterday with a malfunctioning air conditioner without an appointment. I was told that they werent sure if they could fit me in but they would do their best. Then, they immediately went out, diagnosed the problem extremely quickly and i was on my within the hour. The staff was courteous and professional, the work was done quickly and everything that was happening was explained to me very clearly and directly. 10/10 would absolutely bring my car back for any and all repairs.
D
, 02/25/2021

I'm always skeptical when I see a place with all 5 star reviews but this place deserves it. Great staff, good prices, and helpful instructions.
D
, 02/25/2021

Kevin was awesome! He provided me a quote for changing my spark plugs and allowed me to bring my own parts. He was very kind throughout the whole process and didnt talk down to me at any point during all of our interactions. What is even better is they are a small business and appreciate every customer they have. I brought my car in around 3 anticipating it not being done until late the next day. Instead, I got a call the next morning saying they completed the job and price ended up right as he had estimated. I will definitely be taking my car here for any future work as well as my partners car.
A
, 02/25/2021

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