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Best Auto Repair, Manassas

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LOCAL FAMILY OWNED SHOP! WE LOVE WHAT WE DO!

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This privacy policy sets out how Complete Auto Center uses and protects any information that you give Complete Auto Center when you use this website. Complete Auto Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Complete Auto Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6/05/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


what our customers say

Top notch service. Will go to great lengths to ensure your vehicle is maintained to factory specifications and standards. Establishes a personal connection to their customers and can be easily reached regarding service. A great example: recently got 4 new tires and had heard a noise, Kevin told me to come by tomorrow and he immediately took the car out, identified it was simply a stuck rock. Moral of the story is he wasted no time to diagnose and identify a problem even that small, and get you back in your car as soon as possible. Your not going to find better service, guaranteed. I don't always leave reviews, but when this level of professional service is given, a great review is well earned. Will always be going to Complete Auto Center for service on my vehicles. Nobody makes it more painless and simple than Kevin.
P
, 02/25/2021

Took my car here after a failed safety inspection. Kevin gave me an estimate(hundreds less than the chain auto shop) then went above and beyond to make sure I was taken care of. Kevin is friendly, knowledgeable, honest and diligent. I've found a mechanic I can trust. I will be taking my cars here from now on.
R
, 02/25/2021

I needed my inspection and was worried by brakes would fail. Kevin was extremely helpful over the phone and when I brought my car in, he said the brakes did need replacing and he could do it that day! Price was below other quotes I had gotten and my car was done in just a few hours. These guys are fast and very friendly! You can't go wrong with Complete Auto Center!
R
, 02/25/2021

I came in yesterday with a malfunctioning air conditioner without an appointment. I was told that they werent sure if they could fit me in but they would do their best. Then, they immediately went out, diagnosed the problem extremely quickly and i was on my within the hour. The staff was courteous and professional, the work was done quickly and everything that was happening was explained to me very clearly and directly. 10/10 would absolutely bring my car back for any and all repairs.
D
, 02/25/2021

I'm always skeptical when I see a place with all 5 star reviews but this place deserves it. Great staff, good prices, and helpful instructions.
D
, 02/25/2021

Kevin was awesome! He provided me a quote for changing my spark plugs and allowed me to bring my own parts. He was very kind throughout the whole process and didnt talk down to me at any point during all of our interactions. What is even better is they are a small business and appreciate every customer they have. I brought my car in around 3 anticipating it not being done until late the next day. Instead, I got a call the next morning saying they completed the job and price ended up right as he had estimated. I will definitely be taking my car here for any future work as well as my partners car.
A
, 02/25/2021

  • ASE (Automotive Service Excellence)
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